Let me show you how to forward calls on MTN in this post, and how you can enjoy the helpful feature provided by the MTN net work. Recently published is our article about all MTN data plans and bundles, with prices.
Call forwarding or call divert service allows you to redirect your incoming calls to another number or voicemail when your line is busy, unreachable, or you don’t answer. It is a convenient telecommunications feature that empowers you to stay connected even when you can’t answer your phone.
Whether you’re busy with another call, unavailable, or need to redirect calls to another number or voicemail, the ability to forward calls can be a valuable asset.
In this guide, we will walk you through the steps to effectively forward calls on your MTN line using call forwarding codes, ensuring you get all important communications, no matter where and what you’re doing.
Discover the ease and flexibility of call forwarding on MTN and unlock a new level of accessibility in your mobile communication.
What is Call Forwarding, and How Does it Work?
Call forwarding is a telecommunications feature that allows you to redirect incoming calls from one phone number to another.
This feature is handy when you are unable to answer your phone, such as when your line is busy, you’re unavailable, or you don’t wish to answer the call yourself.
Here’s how call forwarding works for different scenarios:
- Forward on Busy: When someone calls you, and your line is currently engaged in another call, call forwarding on busy will redirect the incoming call to a different number or voicemail.
- Forward on No Answer: If you don’t answer an incoming call within a specified number of rings, call forwarding on no answer will send the call to another number or voicemail.
- Forward on Unreachable: When your phone is switched off or out of network coverage, forwarding on unreachable will reroute the call to another number or voicemail.
The forwarded call can be redirected to another mobile phone, a landline, or voicemail.
This feature is commonly used to ensure you don’t miss important calls or manage calls efficiently, especially in professional or business contexts. It’s a valuable tool for maintaining communication even when temporarily unavailable on your primary phone.
How to Forward Calls On MTN – Activating Call Divert
- For Missed, Busy, or Unanswered Calls: Dial 21(the number you want to divert to)*11#.
For example, to divert calls to 08123456789 when you’re unreachable, dial **21*07038230304*11#.
- For a Busy Line: Activate by dialing **67*(destination mobile number)*11#.
- When You Don’t Answer: Activate by dialing **61*(destination phone number)*11#.
- When Your Line Is Unreachable: Activate by dialing **62*(destination phone number)*11#.
- To Divert All Calls: Dial **21*(destination phone number)*11# to activate.
Deactivating Call Forwarding on MTN
To cancel any active call forwarding, dial #002#.
Checking the Status of Call Forwarding
You can check the status of your MTN line by dialing ##21# for general call forwarding.
For specific call forwarding options, such as a busy line, no answer, or unreachable, use the corresponding codes like *#61# and *#67# to check their status.
Cost of MTN Call Forwarding
Setting up call forwarding is free, but standard call rates may apply when calls are redirected to another MTN number.
How to Activate Call Forwarding When Unreachable
Dial **62*(MTN number)# and press OK, for example, **62*09091885241#.
How to Activate Call Forwarding When Busy
Type **67*(Forward Number)#, for example, **67*09091885241#.
How to Activate Call Forwarding When Not Answered
Dial **61*(number)# to activate. To deactivate, dial ##61#. To check your status for this option, dial *#61#.
How to Divert Calls When Line Is Busy
To activate, dial **67*(number)#. To deactivate, dial ##67#. To check your status, dial *#67#.
How to Divert Calls When Line Is Unreachable
To activate, dial **62*(number)#. To deactivate, dial ##62#. To check your status, dial *#62#.
Canceling Call Forwarding on MTN
To stop all call forwarding, dial ##002#. You’ll receive a confirmation that all diverts on your line have been removed.
These codes and options allow you to customize call forwarding according to your specific needs on the MTN network.
FAQs About MTN Call Forwarding
The following are frequently asked questions that pop up especially from people who want to know how to forward calls on MTN.
What does *#62# call forwarding mean?
*#62# is an MMI code used to check the destination number to which your calls are forwarded when there’s no response, or your phone line is busy. It helps you identify where your calls are redirected in situations you cannot answer.
How do I know if someone has diverted my calls?
You can use the *#62# code to check if your calls have been redirected or diverted without your consent. Please note that this code may not work on all Android phones.
Can two cell phones receive the same incoming call?
Yes, with the “simultaneously ring” feature, you can set up your incoming calls to ring on two phone numbers simultaneously. This ensures that both your mobile device and another designated number or contact will receive the call, making it convenient for those on the go.
How can I divert someone’s calls and messages to my phone?
To divert someone’s calls, you can use specific codes. To divert all calls, dial *21*(the phone number you want to divert to)#. To divert calls you don’t answer within 15 seconds, dial *61*(phone number you wish to divert to)#. To divert calls when your phone is busy, dial *67*(the number you want to divert to)#.
How do I turn off call forwarding on MTN?
To deactivate call forwarding on your MTN SIM card, dial the shortcode ##002#. This code will remove all call forwarding options on your SIM card, restoring your calls to their default settings.
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How to Forward Calls on MTN (Summary)
Learning how to forward calls on MTN offers a valuable means to manage your calls and stay connected in various scenarios.
Whether you need to redirect calls when your line is busy, unanswered, or unreachable, understanding the simple MMI codes empowers you to customize your call-forwarding settings easily.
Moreover, checking for call diversion using *#62# ensures that you remain in control of your incoming calls, offering peace of mind and clarity.
By mastering these call forwarding features, you can make the most of your MTN service, staying accessible and responsive, no matter where you are.